VibeVid ("VibeVid," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, products, AI music video generation tools, and related services collectively referred to as the "Service."
By using VibeVid, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@vibevid.net
1. Information We Collect
We collect only the information necessary to provide and operate VibeVid.
1.1 Facebook Login Information
VibeVid only supports login through Facebook.
When you log in with Facebook, we may collect and process information made available through Facebook Login, such as:
- Your Facebook user ID
- Your public profile information, such as display name and profile picture, depending on the information made available to us by Facebook
- Login authentication status
VibeVid does not request or collect your email address through Facebook Login.
VibeVid does not collect or store your Facebook password. Facebook login authentication is handled by Meta/Facebook.
1.2 User Content and Generation Information
When you use VibeVid to generate music videos, we may collect and process the content and settings you provide for generation, such as:
- Text prompts, descriptions, or instructions
- Music, audio, lyrics, or other supported input materials you provide
- Images or visual materials you provide, if the feature is available
- Generation settings selected by you
- Generated music video outputs, previews, thumbnails, or related result files
- Generation status, task records, and basic project history
VibeVid does not support user-uploaded video files.
VibeVid does not collect tags because the Service does not provide a tagging feature.
Please do not submit content that contains sensitive personal information unless it is necessary for your intended use of the Service.
1.3 Payment and Subscription Information
If you purchase credits, subscribe to a paid plan, or make other payments through VibeVid, we may collect and process:
- Plan type
- Subscription status
- Purchase history
- Credit balance and credit usage
- Transaction identifiers
- Billing-related records
Payment card information is processed by third-party payment providers. VibeVid does not directly store your full payment card number.
1.4 Technical Log Information
When you access or use the Service, limited technical information may be automatically generated or stored by our servers, hosting providers, or infrastructure systems for the purpose of operating, maintaining, troubleshooting, and protecting the Service. This may include:
- IP address
- Device type
- Browser type
- Operating system
- Request time
- Basic server logs
- Error logs
- Generation task errors or failure records
We use this information only to provide the Service, maintain technical stability, troubleshoot problems, and protect the Service from misuse or unauthorized access.
1.5 Cookies and Similar Technologies
VibeVid uses cookies or similar local storage technologies for essential service functions, such as:
- Keeping you logged in
- Maintaining session status
- Remembering basic service preferences necessary for the Service to work
We also use Meta Pixel on our production website to record page visits and measure website traffic and advertising performance. Meta Pixel may send Meta information such as the page URL, browser and device information, IP address, and cookie identifiers. This technology is separate from Facebook Login and may operate when you are not logged in.
Meta processes information received through Meta Pixel under its own privacy policy, available at https://www.facebook.com/privacy/policy/. You can manage applicable advertising preferences through your Meta account and use browser privacy settings or tracking protection to limit tracking.
You can usually manage cookies through your browser settings. Some essential features may not work properly if cookies are disabled.
1.6 Information from Third Parties
We may receive information from the following third-party services only when necessary to provide the Service:
- Facebook Login, when you choose to log in with Facebook
- Payment providers, when you make a payment or manage a subscription
- AI generation or cloud infrastructure providers, when necessary to process generation tasks
2. How We Use Your Information
We use the information we collect for the following purposes.
2.1 To Provide and Operate the Service
We use your information to:
- Create and manage your VibeVid account
- Authenticate your login through Facebook
- Process music video generation requests
- Generate, render, store, and deliver music video results
- Save your basic project and generation history
- Manage credits, subscriptions, and purchases
- Maintain service availability and technical stability
2.2 To Process Payments and Subscriptions
We use payment and subscription information to:
- Process purchases
- Provide credits or subscription benefits
- Confirm payment status
- Prevent incorrect billing or duplicate fulfillment
- Maintain transaction records required for legal, tax, accounting, or business purposes
2.3 To Maintain Technical Functionality and Security
We may use limited technical log information to:
- Diagnose technical problems
- Fix bugs or generation failures
- Monitor system stability
- Prevent unauthorized access
- Prevent misuse of the Service
- Protect the rights, property, and safety of VibeVid, our users, and others
2.4 To Respond to Your Requests
If you contact us by email, we may use the email address and information you provide only to:
- Respond to your inquiry
- Handle your request
- Resolve account, payment, or generation-related issues
- Keep records of the communication where necessary
We do not use your email address for marketing emails unless you have separately agreed to receive such communications.
2.5 To Comply with Legal Obligations
We may use information where necessary to:
- Comply with applicable laws and regulations
- Respond to lawful requests from authorities
- Enforce our Terms of Service
- Resolve disputes
- Protect our legal rights
3. How We Share Your Information
We do not sell your personal information.
We may share information only in the following limited situations.
3.1 Cloud Hosting and Storage Providers
We may share information with cloud hosting, database, storage, or infrastructure providers that help us operate the Service, store user content, process generation tasks, and deliver results.
3.2 AI Generation and Processing Providers
To provide AI music video generation features, your prompts, supported input materials, generation settings, and generated outputs may be processed by AI generation, rendering, or infrastructure providers.
These providers process information only as necessary to provide the generation-related functions of the Service.
3.3 Payment Providers
If you make a payment or subscribe to a paid plan, payment-related information may be processed by third-party payment providers.
VibeVid does not directly store your full payment card number.
3.4 Facebook Login
If you choose to log in with Facebook, Facebook may process your login information according to Meta/Facebook's own privacy policy and terms.
VibeVid does not receive or store your Facebook password.
Separately, our website sends page-visit information to Meta through Meta Pixel for traffic and advertising measurement, as described in Section 1.5. Meta may associate this information with other information it holds under its own privacy policy.
3.5 Legal and Compliance Reasons
We may disclose information if we believe it is necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful government requests
- Enforce our Terms of Service
- Investigate potential misuse, fraud, abuse, or security issues
- Protect the rights, property, or safety of VibeVid, users, or the public
3.6 Business Transfers
If VibeVid is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections.
4. User Content and Sharing
VibeVid may allow you to create, save, preview, or share generated music video content.
If you choose to share a generated music video or related link with others, the people who receive the link may be able to view or access that content depending on the sharing settings.
VibeVid does not provide other users with a download function for your shared music video content.
However, please be careful when sharing content with others. Content that you share outside VibeVid may be viewed, saved, recorded, forwarded, or otherwise used by recipients in ways outside our control.
Private projects, unpublished generations, and uploaded materials are not intended to be publicly visible unless you choose to share them or use features that make them accessible to others.
5. Data Retention
We retain information only for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, prevent misuse, and maintain business records.
The retention period may vary depending on the type of information:
- Facebook Login account information is generally retained while your account remains active.
- User content and generated outputs may be retained to provide your project history, downloads available to you, sharing features, or customer support.
- Payment and transaction records may be retained as required by tax, accounting, legal, or business obligations.
- Technical logs may be retained for a limited period for troubleshooting, security, and service stability.
You may request deletion of your account or certain personal information by contacting us at support@vibevid.net. We may retain certain information where required or permitted by law.
6. Data Security
We use reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the security of your Facebook account and any device you use to access VibeVid.
7. International Data Transfers
VibeVid may process and store information in countries or regions outside your place of residence. These countries or regions may have data protection laws that differ from those in your jurisdiction.
When we transfer or process personal information internationally, we take steps designed to protect your information in accordance with applicable laws.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority, where applicable
To exercise your rights, please contact us at:
Email: support@vibevid.net
We may need to verify your identity before responding to your request.
9. Privacy Rights for California Residents
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:
- Know what categories of personal information we collect
- Know the purposes for which we collect and use personal information
- Know what categories of personal information we disclose and to whom
- Request access to specific pieces of personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information, where applicable
- Not be discriminated against for exercising your privacy rights
To submit a California privacy request, please contact us at:
Email: support@vibevid.net
10. Privacy Rights for European Economic Area, United Kingdom, and Switzerland Users
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information based on one or more legal bases, including:
- Performance of a contract, such as providing the Service you requested
- Your consent, where required
- Compliance with legal obligations
- Our legitimate interests, such as maintaining service stability, preventing misuse, and protecting the Service
You may have the right to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to data portability and the right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us at support@vibevid.net.
11. Children's Privacy
VibeVid is not intended for children under the age of 13, or under the minimum age required by applicable law in your jurisdiction.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us at support@vibevid.net and we will take appropriate steps to delete such information.
12. Third-Party Links and Services
The Service may contain links to third-party websites, platforms, payment services, login services, or other online services.
We are not responsible for the privacy practices, content, or policies of third parties. We encourage you to review their privacy policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify users by posting the updated Privacy Policy on our website, updating the "Last Updated" date, or using other appropriate methods.
Your continued use of VibeVid after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.
14. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:
VibeVid
Email: support@vibevid.net